Existing Medicare Clients
Reach Sokar for policy service, coverage questions, annual review, or a change in circumstances.
Policy service information
When contacting Sokar, give your name, call-back details and policy or plan name; avoid submitting Medicare ID numbers or medical records in a general website form. For an urgent claim or authorization issue, use the phone number printed on the current plan card.
Official source: Medicare: Evidence of Coverage ↗
Request a review after a change
A move, new prescription, provider departure or loss of other insurance can affect coverage. Some events open a special plan enrollment period; keep a dated notice and check the specific rule.
Official source: Medicare: Special election situations ↗ · Medicare: Provider network fact sheet ↗
Appeals are time-sensitive
A claim or drug denial notice states what decision was made and what appeal rights may exist. Medicare’s official appeal guide distinguishes Original Medicare, private health plans and Part D.
Official source: Medicare: Claims and appeals ↗